Privacy Policy

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1. Introduction

Varth Fasteners ("we", "us", "our") operates this website. This policy explains what information we collect when you use the site, why we collect it, and the choices you have. By using the site you agree to the practices described here.

2. Information We Collect

We only collect information you choose to give us, together with basic technical data your browser sends automatically.

• Enquiry details — the name, email address, phone number, subject and message you submit through our contact form.
• Technical data — IP address, browser type, device type and the pages you viewed, used to keep the site secure and working correctly.
• Correspondence — any emails or documents you send us in the course of a quotation or order.

3. How We Use Your Information

We use what we collect to:

• respond to your enquiry and prepare a quotation;
• process, manufacture and despatch an order you have placed;
• provide technical support and after-sales assistance;
• meet our record-keeping, tax and statutory obligations;
• diagnose faults and improve how the website performs.

We do not use your details for automated decision-making or profiling.

4. Sharing Your Information

We do not sell, rent or trade your personal information. We share it only where it is necessary:

• with couriers and logistics partners, to deliver your order;
• with our hosting and IT providers, who process data on our instructions;
• with professional advisors such as accountants and auditors;
• where we are required to by law, a court order or a regulator.

5. Data Retention

Enquiries that do not lead to an order are kept for up to 24 months so we can pick up the conversation if you come back to us. Records relating to an actual order are kept for as long as tax and company law requires. After that they are deleted or anonymised.

6. Cookies

This site uses only the cookies needed for it to function, such as the session cookie that keeps a form submission secure. We do not use advertising or cross-site tracking cookies. You can block cookies in your browser settings, though parts of the site may then not work as intended.

7. Data Security

We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. Access to enquiry records is limited to staff who need it to do their job. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may ask us to:

• confirm what information we hold about you and give you a copy;
• correct information that is inaccurate or incomplete;
• delete information we no longer have a lawful reason to keep;
• stop using your details for a particular purpose.

To make a request, contact us using the details below. We may need to verify your identity first.

9. Third-Party Links

Our site may link to other websites. We are not responsible for their content or their privacy practices, and we encourage you to read their policies before sharing information with them.

10. Changes to This Policy

We may update this policy from time to time. The revised version takes effect once published on this page, so please check back occasionally.

11. Contact Us

For any question about this policy or about how we handle your information, please use the details on our contact page.